Bearer of check

My wife got a check from a survey company for filling out a couple of surveys about consumer products, etc.  Anyway, the checks are made out to "bearer" because they don't want to give cash.  Well, when my wife goes to the bank to
cash the check, her conversation with the teller goes  something like this: 

Teller: I can't cash this check, it's not made out to you.

Wife: I know, It's made out to the BEARER.  

Teller: Right. So I can't cash it.  

Wife: I AM the bearer.  

Teller: Your name is Donna ***.  

Irritated wife: The check is made out to the bearer, I am the bearer of the check.  

Teller: Is this **to** a company.  

Wife: **Sigh** NO. It is **from** a company, made out to the
**BEARER** of the check which is ME.  

Teller: Let me go talk to my manager.  

So the MANAGER comes over and says: Ma'am, we can't cash this check, it doesn't have your name on it.  So my wife goes into extreme detail about how she got the check, why her name wasn't on the check, and finally says: 

Wife: Why don't you go find a dictionary and look up the word Bearer.  

So the Manager leaves, is gone for a good 10 minutes and finally whispers to the teller to go ahead and cash the check... And they say that customer service
doesn't exist anymore.  Sheesh!